Last updated: 15/08/2025
QBCC Express is a service offered by Triple C Projects Pty Ltd | QBCC Licence 15340561 (“we”, “our”, “us”). We respect your privacy and are committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
1. Information We Collect
We may collect personal information that is reasonably necessary to provide our services, including:
- Full name, contact details, address and email.
- Professional information such as role, qualifications, work history, and referee details.
- Business and financial information required for QBCC licence applications.
- Records of your communications with us (emails, phone calls, forms).
- Website usage data including cookies, IP address, and analytics information.
2. How We Collect Information
We collect personal information directly from you when you:
- Submit an enquiry or contact form.
- Engage us to prepare and lodge a QBCC licence application.
- Provide documentation such as resumes, qualifications, or referee reports.
- Interact with our website and digital platforms.
In some cases, we may collect information from third parties such as referees, Registered Training Organisations (RTOs), or QBCC, but only with your consent.
3. Purpose of Collection
We collect and use your personal information to:
- Assess your eligibility for QBCC licences.
- Prepare, manage and lodge licence applications with QBCC.
- Provide guidance and advice on licensing requirements.
- Communicate with you about our services, updates, and compliance matters.
- Improve our website, user experience and service offerings.
- Meet our legal and regulatory obligations.
4. Disclosure of Information
We may disclose your personal information to:
- The Queensland Building and Construction Commission (QBCC).
- Registered Training Organisations (RTOs) for recognition of prior learning (RPL) or qualifications.
- Referees you nominate to verify experience.
- Our professional advisors (legal, accounting, IT support).
- Third-party service providers who assist in delivering our services (e.g. cloud storage, communications tools).
We will never sell or rent your information to third parties.
5. Data Security
We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure. This includes secure storage systems, encryption, and restricted staff access.
6. Access and Correction
You have the right to request access to, or correction of, your personal information held by us. Requests can be made by contacting us using the details below.
7. Website and Cookies
Our website may use cookies and third-party analytics tools to improve user experience and monitor performance. You can disable cookies in your browser settings, but some site functions may be affected.
8. Overseas Disclosure
We generally do not disclose personal information overseas. However, some third-party service providers (such as cloud-based systems) may store information on servers located outside Australia. We take steps to ensure those providers comply with Australian privacy standards.
9. Direct Marketing
We may use your contact details to send you information about our services or industry updates. You can opt-out of marketing communications at any time by following the unsubscribe link or contacting us directly.
10. Complaints
If you have a concern about how we handle your personal information, please contact us. We will investigate and respond promptly. If you are not satisfied, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) via www.oaic.gov.au.
11. Contact Us
For questions or requests regarding this Privacy Policy, please user our contact us form